eConsult

Fill out a simple online form to get advice and treatment by the end of the next working day.

Specific Messages

Cancer Patients

  • If you have a symptom that you are worried about, you must the surgery.
  • Your clinician will discuss with you the benefits of starting or continuing your cancer treatment against the increased risks of contracting coronavirus.

Heart Attack Patients

  • If you think you or a family member are suffering with the symptoms of a heart attack you must dial 999 immediately.
  • If you or a family member develop symptoms such as heavy or tight chest pain that may spread to your arms, neck or jaw, or make you breathless, sick, sweaty or light-headed and that doesn’t go away, this could be caused by a heart attack. Dial 999 immediately.

Stroke Patients

  • If you think you or a family member are suffering with the symptoms of a stroke you must dial 999 immediately.

You can spot the symptoms of a stroke by using the FAST test:

  • Face – is the face drooping / fallen on one side? Can they smile?
  • Arms – can they raise both arms and keep them there?
  • Speech – is it slurred?
  • Time to call 999 if you see any of the above signs

Pregnant Women

  • If you are pregnant it is important that you still attend your antenatal appointments and continue to seek advice from your midwife or maternity team.
  • If you are worried about your health or the health of your unborn baby, please contact your midwife or maternity team.

Parents of young children

  • If you are worried about the health of your baby or child, please call 111.
  • If it’s a serious or life-threatening emergency, call 999

Mental Health

  • NHS is here to support your mental health during the coronavirus pandemic, as well as your physical health
  • If you are concerned about the mental health of your child, please contact the surgery or check online self-referral options for under 18 years olds at: www.nhs.uk/conditions/stress-anxiety-depression/
  • If you are facing mental health issues contact the surgery or key worker, if you have one, and continue to access your mental health services as usual. We are also still open for new referrals, via the surgery or online.
  • If you’re experiencing stress and anxiety, you can get further information, including how to self-refer to psychological therapies at: www.nhs.uk/conditions/stress-anxiety-depression/
  • If you are facing a mental health crisis, use the NHS 111 online service. If you cannot get help online, call 111.

Learning Disability and Autism

  • If you need medical help reasonable adjustments will be made so you get the right care and support.
  • Your local community teams and crisis support lines are available if you are worried or anxious.